1. Introduction

At Click Orinex, we are committed to delivering authentic Ayurvedic and herbal wellness products with care. This policy explains how we handle shipping and delivery of your orders.

2. Shipping Coverage

1. Domestic Shipping: Available across India.
2. International Shipping: Limited countries (please contact us for availability).
3. Special packaging for delicate or liquid-based Ayurvedic products.

3. Shipping Rates & Timing

1. Free shipping on orders above ₹999.
2. Standard Delivery: 5–7 business days.
3. Express Delivery: 2–3 business days (selected cities only).
4. Shipping charges vary based on weight and delivery location.

4. Packaging & Handling

We ensure safe and hygienic packaging of all Ayurvedic juices and wellness products:

1. Eco-friendly and sturdy packaging.
2. Sealed bottles and tamper-proof containers.
3. Protective wrapping to avoid leakage or damage during transit.

5. Tracking & Support

1. Order tracking available for all shipments.
2. Updates shared via SMS/email after dispatch.
3. Customer support team available for delivery inquiries.

6. Delivery Confirmation

We provide confirmation once your order is delivered:

1. SMS or email confirmation of delivery.
2. Option to give delivery instructions for your convenience.

7. Restrictions

Some restrictions may apply:

1. We do not ship hazardous or restricted items.
2. International deliveries are subject to customs rules.
3. Remote areas may have limited service availability.

8. Returns & Replacements

Due to the consumable nature of our Ayurvedic products, returns are not accepted. However:

1. Replacements are provided in case of damaged or incorrect items.
2. Requests must be raised within 48 hours of delivery.
3. Refunds are issued only if the product is out of stock after order confirmation.